# Frequently Asked Questions (FAQs)

Q1: How does the ZEE5 Premium offer work?

A: We are offering ZEE5 Premium HD 1080p at an unbeatable price of ₹399 for 12 months of access. This plan gives you full access to all premium content in high-definition on your own number.

Q2: How do I activate my ZEE5 Premium subscription?

A: After purchasing, we will send a coupon code to your WhatsApp number. Simply enter the code on the ZEE5 app or website, and your premium subscription will be activated. The activation process is quick and easy.

Q3: How long does it take to receive the coupon code?

A: You will receive the coupon code on WhatsApp within 2 to 3 hours after your purchase is confirmed.

Q4: How do I apply the coupon code?

A: Once you receive the coupon code on WhatsApp, follow these steps:
1. Open the ZEE5 app or website.
2. Go to the subscription section.
3. Select the “Redeem Coupon” option.
4. Enter the coupon code we sent you.
5. Your ZEE5 Premium account will be activated for 12 months.

Q5: Can I use this ZEE5 Premium on multiple devices?

A: Yes, with ZEE5 Premium, you can stream on multiple devices, including smartphones, tablets, and smart TVs, but the subscription will be linked to your own phone number.

Q6: What payment methods do you accept?

A: We accept UPI, bank transfers, and other convenient payment methods. Please get in touch with us for details.

Q7: What happens if I don’t receive my coupon code within the mentioned time?

A: If you haven’t received your coupon code within the 2-3 hour window, please contact our customer support team via WhatsApp, and we’ll ensure the issue is resolved promptly.

Q8: Is there a money-back guarantee?

A: We guarantee the delivery of your coupon code and the successful activation of your ZEE5 Premium account. However, once the coupon code is delivered and activated, we do not offer refunds.

Q9: Can I gift this subscription to someone else?

A: Yes, you can purchase this offer for someone else by providing their phone number during the purchase process. The coupon code will be linked to that number.