Refund & Cancellation Policy

Effective date: 7 August 2026  |  Last updated: 14 October 2026

AI Power Solutions sells digital products: AI tools, software and SaaS subscriptions, licence keys, streaming plans and digital services. Digital products cannot be returned, so please read the product description and ask us on WhatsApp before you buy.

1. Quick summary

  • Refund only if the product does not work (or is not delivered) and we cannot fix or replace it.
  • No refund in any other case – including change of mind, wrong plan chosen, no longer needed, or cancellation after payment.
  • Non-Warranty Plans: covered only until successful activation. After that, no refund or replacement.
  • Ask before you buy: many products come in a Warranty Plan and a cheaper Non-Warranty Plan. The price is different because the cover is different.

2. No cancellation after purchase

  • Once payment is made, an order cannot be cancelled for a refund.
  • We may cancel an order ourselves, with a full refund of any amount paid, if the product is unavailable, the price shown was clearly wrong, or we cannot verify the payment or order details.

3. When you are eligible for a refund

A refund is given only in these cases:

  • The product does not work – it cannot be activated or does not work at delivery (or, for Warranty Plans, stops working during the warranty period), you reported it with screenshots, and we could not fix it or give a working replacement.
  • The product was not delivered – we could not deliver it within 72 hours of payment verification (or the timeline we gave you, if longer). See our Delivery Policy.
  • Duplicate payment – you paid twice for the same order (the extra amount is refunded).
  • A refund is required under applicable law.

For any working-product issue, we will first try to fix it or replace it. A refund is given only if that is not possible.

4. No refund in these cases

  • The product was delivered and is working.
  • You changed your mind, no longer need it, or bought the wrong product or plan.
  • You did not read the product description (plan type, validity, features, limits, warranty) or did not ask us before buying.
  • Non-Warranty Plans after successful activation.
  • The issue was caused by you, for example changing the password, email or security settings of an account provided by us, sharing or reselling access, or breaking the provider’s rules or our Terms & Conditions.
  • The original provider changed features, limits, prices or content for all users.
  • Problems with your own device, internet, region or app.

5. Warranty and Non-Warranty Plans

  • Warranty Plan – if the product stops working during the warranty period for a reason not caused by you, we fix it or replace it. If we cannot, you are eligible for a refund under section 3.
  • Non-Warranty Plan – sold at a lower price and covers successful activation only. After it is activated and working, later issues are not covered by replacement or refund.
  • The product page shows which plan you are buying. If you are not sure, message us before paying. Details: Warranty & Replacement Policy.

6. How to report a problem

  • Message us on WhatsApp at +91 76106 20046 or email aipowersolutions66@gmail.com.
  • Share your order details, payment proof and screenshots or a short screen recording of the problem.
  • Report activation or delivery problems within 48 hours of delivery.
  • We acknowledge requests within 48 hours and tell you our decision within 7 working days.

7. How refunds are paid

  • Approved refunds are paid to the original payment method (for example the same UPI ID or bank account) within 7 working days of approval.
  • Your bank or payment app may take a few more days to show the credit.

8. Payment disputes and chargebacks

Please contact us before raising a dispute with your bank or payment app. If a dispute or chargeback is raised, we may pause the related product or service while it is reviewed, and we will share order records (such as WhatsApp messages, delivery confirmations and payment details) with the bank or payment provider. Raising a false claim after receiving a working product may lead to suspension of service and other action available under law.

9. Your rights

Nothing in this policy limits any right you have under the Consumer Protection Act, 2019 or other applicable law. If you are not satisfied with our decision, you can contact our Grievance Officer (see the Contact Us page).

10. Contact

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