Warranty & Replacement Policy

Effective date: 14 October 2026

Many of our products are available as a Warranty Plan and a Non-Warranty Plan. The price is different because the cover is different. The product page shows which plan you are buying and its validity. If you are not sure, please ask us on WhatsApp before you buy.

1. Warranty Plans

• Covered for the warranty period shown on the product page (if no separate period is shown, the warranty runs for the plan validity).
• If the product stops working during that period for a reason not caused by you, we will fix it, re-activate it or give a replacement of the same or an equivalent plan for the remaining period.
• Replacements normally take up to 24–48 hours. Where the provider has to process something, it can take longer; we will keep you updated on WhatsApp.
• If we cannot fix or replace the product, you are eligible for a refund under our Refund & Cancellation Policy.

2. Non-Warranty Plans

• Sold at a lower price than the Warranty Plan of the same product.
• Cover successful activation/delivery only. If the product cannot be activated, we fix it, replace it or refund it.
• Once the product is activated and working, any later issue is not covered by replacement or refund.
• Please choose a Warranty Plan if you need cover for the full validity.

3. What the warranty does not cover

• Changing the password, email, recovery details or two-factor settings of an account provided by us, unless we allowed it.
• Sharing, reselling or giving access to people outside the plan.
• Buying upgrades, add-ons or extra credits on an account provided by us without asking us first.
• Use that breaks the original provider’s rules or any law (for example spam, abuse, prohibited content, or many devices/locations where the plan does not allow it).
• Normal changes made by the provider to features, limits, models, content or prices that apply to all users.
• Problems with your own device, internet, browser, region or app version.
• Wrong product or plan chosen by the customer, or wrong details given at the time of order.

4. How to make a warranty claim

• Message us on WhatsApp at +91 76106 20046 from the number used for the order, or email aipowersolutions66@gmail.com.
• Share your order details, the product name and screenshots or a short screen recording of the problem.
• Please do not try to fix login or account issues yourself on an account provided by us. Contact us first.

5. Contact

• Business: AI Power Solutions (sole proprietorship), Gwalior, Madhya Pradesh, India
• WhatsApp: +91 76106 20046 (fastest, 6:00 AM – 12:00 AM IST, 7 days)
• Email: aipowersolutions66@gmail.com
• Website: aipowersolutions.in