Terms & Conditions

Effective date: 7 August 2026  |  Last updated: 14 October 2026

These Terms & Conditions (“Terms”) apply to your use of aipowersolutions.in and to every purchase from AI Power Solutions, whether the order is placed on the website or on WhatsApp. By using the website, placing an order or making a payment, you agree to these Terms and to our Privacy Policy, Refund & Cancellation Policy, Delivery Policy, Warranty & Replacement Policy and Disclaimer, which form part of these Terms. If you do not agree, please do not use the website or place an order.

1. About us

AI Power Solutions (“we”, “us”, “our”) is a sole proprietorship based in Gwalior, Madhya Pradesh, India. We supply digital products and services, including AI tools, software and SaaS subscriptions, licence keys, streaming plans, WhatsApp Business API and related services.

2. Independent seller

We are an independent seller. Unless a product page clearly says otherwise, we are not the developer, owner, official partner or authorised distributor of the third-party products we sell, and we are not affiliated with or endorsed by their owners. All trademarks and logos belong to their respective owners and are used only to identify products. Please see our Disclaimer.

3. Eligibility

  • You must be at least 18 years old, or use the website and buy with the consent and supervision of a parent or legal guardian who accepts these Terms on your behalf.
  • The information you give us (name, phone number, email, account details) must be true and complete.
  • You will use our website and products only for lawful purposes.

4. Product descriptions and plan types

Each product page describes the plan: how it is delivered (for example activation on your own account, an account prepared by us, a shared or team seat, or a licence key), its validity, main features and limits, and whether it is a Warranty Plan or a Non-Warranty Plan. That description forms part of your order. Please read it carefully and ask us on WhatsApp before you buy. Many products come in a Warranty Plan and a lower-priced Non-Warranty Plan; the price is different because the cover is different. Features, limits and content are controlled by the original provider and may change.

5. Orders

  • Orders are placed through the website checkout (which opens WhatsApp with your order details) or directly on WhatsApp.
  • An order is accepted only when we confirm it and your payment is verified. A message or cart on its own is not an accepted order.
  • We may decline or cancel any order, with a full refund of any amount paid, if the product is unavailable, a price or description was clearly wrong, the payment cannot be verified, or we reasonably suspect fraud or misuse.

6. Prices and payment

  • Prices are in Indian Rupees (INR) and are set by us. They may change at any time, but the price confirmed for your order will not change after you pay.
  • Payment details are shared only from our official WhatsApp number +91 76106 20046 or our official email. We are not responsible for payments made to anyone else claiming to be us.
  • Each payment is a one-time payment for one order. We do not charge automatic or recurring payments. To renew a plan, you place a new order.

7. Delivery

Products are delivered digitally on WhatsApp and/or by email as described in our Delivery Policy. Please check the product as soon as it is delivered and report any problem within 48 hours with screenshots.

8. Warranty, cancellations and refunds

Warranty cover is explained in our Warranty & Replacement Policy. Once payment is made, an order cannot be cancelled. A refund is given only if the product does not work (or is not delivered) and we cannot fix or replace it, as set out in our Refund & Cancellation Policy.

9. Your responsibilities and acceptable use

  • Follow the usage rules of the original provider of each product, and all applicable laws.
  • Do not change the password, email, recovery details or security settings of any account provided by us unless we have allowed it.
  • Do not share, resell, rent or transfer access to any product unless the product page says this is allowed.
  • Do not buy upgrades, add-ons or extra credits on an account provided by us without asking us first.
  • Do not use any product for illegal, harmful, abusive, infringing or fraudulent activity, spam, or to create unlawful content.
  • Keep your own login details secure and tell us immediately if you suspect misuse.

If these rules are broken, we may suspend or end the related service without refund, and warranty cover will not apply.

10. Third-party providers

Third-party products are operated by their original providers under their own terms and privacy policies. A provider may change features, limits, prices or availability, or restrict accounts under its own policies, for reasons outside our control. Where this happens, we will help in line with our Warranty & Replacement Policy and Refund & Cancellation Policy. We are not responsible for a provider’s own decisions, services or content.

11. Communication and records

  • We communicate about orders mainly on WhatsApp and by email. You agree to receive order-related messages on the number and email you give us.
  • We send promotional messages only with your consent. You can stop them at any time by replying “STOP” or by contacting us.
  • Our order records, WhatsApp chats, emails and payment records will be used as evidence of what was ordered, paid and delivered in case of any dispute.

12. Payment disputes, chargebacks and fraud

Please contact us before raising a dispute with your bank or payment app. If a chargeback or dispute is raised, we may pause the related service while it is reviewed and share order records with the bank or payment provider. False or fraudulent claims may lead to suspension of service and any action available under law.

13. Reviews and feedback

We welcome honest reviews, including critical ones. Please do not post statements you know to be false. Feedback you send us may be used to improve our services.

14. Website content

The text, design, graphics and arrangement of this website (excluding third-party trademarks and product images owned by others) belong to AI Power Solutions. You may not copy, scrape or republish them for commercial use without our written permission. Website content is for general information and may contain errors, which we correct when we find them.

15. Limitation of liability

To the maximum extent permitted by law: (a) our total liability for any claim relating to an order is limited to the amount you paid us for that order; and (b) we are not liable for indirect or consequential losses such as loss of profit, business, data or opportunity, or for losses caused by third-party providers, your own devices, or your breach of these Terms. Nothing in these Terms excludes or limits any liability that cannot be excluded or limited under Indian law, including your rights under the Consumer Protection Act, 2019.

16. Indemnity

You agree to compensate AI Power Solutions for any loss, claim or cost (including reasonable legal costs) that arises because you misused a product, broke these Terms or a provider’s rules, or broke the law.

17. Suspension and termination

We may suspend or end the service for any order, or refuse future orders, if you break these Terms, act fraudulently, or abuse our staff. Sections that by their nature should continue (such as liability, indemnity and governing law) remain in effect after the service ends.

18. Events outside our control

We are not responsible for delays or failures caused by events outside our reasonable control, such as provider outages or policy changes, internet or payment system failures, natural disasters or government action. We will tell you about such delays and help where we can.

19. Changes to these Terms

We may update these Terms from time to time. The updated version is effective when published on this page with a new “Last updated” date. The Terms in force when you placed your order apply to that order.

20. Grievance redressal

If you have a complaint, please first contact our support team. If it is not resolved to your satisfaction, write to our Grievance Officer, Giriraj, at aipowersolutions66@gmail.com with the subject “Grievance” (details on our Contact Us page). We acknowledge complaints within 48 hours and aim to resolve them within one month of receipt.

21. Governing law and jurisdiction

These Terms are governed by the laws of India. Subject to the grievance process above, the courts at Gwalior, Madhya Pradesh shall have jurisdiction over any dispute. This does not take away your right, as a consumer, to approach a Consumer Commission or other forum available to you under the Consumer Protection Act, 2019.

22. General

If any part of these Terms is found invalid, the rest remains in effect. Our failure to enforce a right is not a waiver of it. These Terms, together with the policies linked above, are the entire agreement between you and us about your use of the website and your orders.

23. Contact us

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